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Parent
commit
d9f9f9a814

+ 8 - 10
netflix-service/src/main/java/com/cyksj/service/corp/impl/CorpServiceImpl.java

@@ -959,15 +959,13 @@ public class CorpServiceImpl implements CorpService {
 		//默认接入最少的优先分配 接待人最少的在集合前面
 		//不超过最多接待人数 默认30
 		Integer maxNum = Optional.ofNullable(corpKfAccountSessionConfig.getMaxNum()).orElse(30);
-		List<CorpKfServicerDto> filterKfCs = corpKfServicerDtos.stream().filter(kfCs -> {
-			if (corpKfServiceIds.contains(kfCs.getServicerUserid()) && kfCs.getNum() < maxNum) {
-				if (CollUtil.isNotEmpty(deviceFollowIds) && !deviceFollowIds.contains(kfCs.getServicerUserid())) {
-					return false;
-				}
-				return true;
-			}
-			return false;
-		}).collect(Collectors.toList());
+		List<CorpKfServicerDto> filterKfCs = null;
+		if (CollUtil.isNotEmpty(deviceFollowIds)) {
+			filterKfCs = corpKfServicerDtos.stream().filter(kfCs -> corpKfServiceIds.contains(kfCs.getServicerUserid()) && kfCs.getNum() < maxNum && deviceFollowIds.contains(kfCs.getServicerUserid())).collect(Collectors.toList());
+		}
+		if (CollUtil.isEmpty(filterKfCs)) {
+			filterKfCs = corpKfServicerDtos.stream().filter(kfCs -> corpKfServiceIds.contains(kfCs.getServicerUserid()) && kfCs.getNum() < maxNum).collect(Collectors.toList());
+		}
 		if (CollUtil.isEmpty(filterKfCs)) {
 			log.info("当前客服账号:{}值班接待上限:{},将客户:{}移入等待池", openKfId, maxNum, externalUserid);
 			//动态排队信息
@@ -1010,7 +1008,7 @@ public class CorpServiceImpl implements CorpService {
 		}
 		Integer serviceCorpUserNum = corpKfServicerSessionRecordMapper.selectServiceCorpUserNum(openKfId, dutyFollowIds);
 		Integer count = corpKfWaitingQueueUserMapper.selectCount(Wrappers.lambdaQuery(CorpKfWaitingQueueUser.class).eq(CorpKfWaitingQueueUser::getOpenKfId, openKfId));
-		return dynamicQueueTips.replaceAll("#", "" + serviceCorpUserNum + count) + queueTips;
+		return dynamicQueueTips.replaceAll("#", serviceCorpUserNum + count + "") + "\n" + queueTips;
 	}
 
 	private void moveWaitingQueue(String corpId, String openKfId, String externalUserId) throws Exception {